We’ve moved to CAIR2—bigger, better, faster!

Update (9/11/17)

For assistance, email the CAIRHelpDesk@cdph.ca.gov or call 800-578-7889.  See general guidance for having your issues addressed on the CAIR Help Desk page. See the CAIR Release Notes for recent bug fixes/changes to the CAIR2 software.

Some remaining issues are listed below:

  1. Missing Information: If you are missing any patients, patient immunizations, inventory, patient notes, or Tb test results, please email the CAIR Help Desk.
  2. Immunization Schedule:  CAIR2 should now be validating and correctly recommending doses for both children and adults except for: 
    • A single dose of PCV13 is not being recommended for unvaccinated adults at 65 years of age.
  3. Browser Issues:
    1. You may need to change settings or install a newer version of your browser if you are blocked from CAIR2.
    2.  Information may not be displayed correctly on older versions of Firefox. Please update your browser to the latest version of Firefox (54.0.1) to ensure all CAIR data is displayed correctly.
    3. There may be problems entering historical doses in the Chrome web browser. Try using Firefox or Internet Explorer instead.
  4. Hep A-Hep B travel schedule (accelerated): Will be added but for now, followup doses will be listed as invalid.
  5. COCASA Reports: Fix in progress. Downloadable report files will be replaced with zip files.

Getting Started:

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