Mac Users: If Safari version 12, Load Chrome or Firefox to Access CAIR2

CAIR2 has confirmed that the latest upgrade to the Safari web browser (version 12) is not saving entered doses.  If you have been using Safari version 12 to enter doses into CAIR2, please take the steps below. If you are not using Safari version 12, there is nothing you need to do at this time.  Note: prior versions of Safari appear to be working correctly.

If you are using Safari, please take the following steps until we resolve this issue:

  1. Open the Safari browser and check which version you have by selecting “Safari” and “About Safari”.
  2. If you are using version 12, download and begin using an alternate browser such as Google Chrome or Mozilla Firefox to access CAIR2. Links to download these browsers can be found here:
  1. Using the alternate browser to access CAIR2, re-enter any doses that were submitted while using Safari 12.  Version 12 was released on September 24, 2018.

Thank you for your attention to this matter.