For assistance, email the CAIRHelpDesk@cdph.ca.gov or call 800-578-7889. See general guidance for having your issues addressed on the CAIR Help Desk page. See the CAIR Release Notes for recent bug fixes/changes to the CAIR2 software.
Getting Started:
Data Exchange:
- What is Bi-directional Data Exchange (BiDX)?
- Complete this Survey if interested in BiDX with CAIR2
- Data Exchange (DX) FAQs
- CAIR2 HL7 v2.5.1 VXU Implementation Guide (Mar 2017)
- “Monitoring Data Quality for DX Power and DX QA Users.” A short video reviewing the Data Exchange ‘Check Status’ Quick Guide for DX Power and DX Quality Assurance (DX QA) Users. video | Quick Guide
- “Get Your ACKs Together! – Clinic Level Monitoring of Data Exchange Transactions” For ‘DX Power’ and ‘DX Quality Assurance’ Users video | ppt | pdf
- “Data Exchange 101 – How to Ensure Your Clinic Submits Quality Data to CAIR2” For all clinical staff , including ‘DX Power’ and ‘DX Quality Assurance’ Users. video|ppt | pdf
Find Out More:
- About CAIR2
- Benefits for Providers, Health Plans, and Schools
- Information for Local Health Departments
- Archived Communications
- CAIR2 Tips